Arctic Sauna works to safeguard your privacy when you have visited our website and/or filled in one of our forms there or contacted us via e-mail, letter or digital mail. Arctic Sauna is responsible for processing the personal data you provide, and we store and process the personal data in accordance with the Personal Data Act. Personal data is all information that can be directly or indirectly linked to you as an individual.

Basis for data processing

This privacy policy describes how we process your personal data and what rights you have as a user. Most inquiries are registered in our case and archive system.

We only collect personal data that we consider necessary to provide you, the user, with the best and most relevant user experience and case management. We strive to ensure that the personal information we collect and store is correct and up-to-date.

What is the personal data used for?

The purpose of processing the personal data we receive about you is to ensure that you receive good, correct and relevant information from us and communication with us. This is how we can adapt the inquiries and case processing to you according to your information and preferences.

Storage of your personal data

As long as the communication with you takes place, the information we have about you will not be deleted, and the information will be stored as long as required by the regulations. If you want your information to be deleted, this will take place in accordance with the regulations. Anonymised information, i.e. information that cannot be linked specifically to you, may be retained for statistical and analytical purposes.

Your rights

These are your rights according to the Personal Data Act:

Right to access - you have the right to know what personal data we have registered about you
Right to withdraw consent – you can at any time withdraw your consent in whole or in part to us using your information to send you information
Right to complain - you have the right to complain about our processing of personal data to the supervisory authorities. In Norway, this is the Norwegian Data Protection Authority
Right to information in the event of a breach of personal data security – if a breach of personal data security entails a high risk, you will be notified
If you have questions or wish to exercise your rights, you can contact us.

Information capsules are used on the websites. A cookie, also called cookies, is a text file that is downloaded and stored on your computer when the website is opened. The cookie is used, for example, to record where the user moves on the pages. This allows us to better adapt the pages for each individual user.

Third parties and data processors

We use third parties and data processors for the handling, transfer and storage of information. These are: periode.no, Wix and Google.

External links

The pages may contain links to other websites, applications and platforms beyond our control. We are not responsible for the privacy of these websites.

Privacy statement